Please note that anyone who is under 18 or over 80 years of age cannot apply for an account. We do not accept account applications from anyone who is under 18 or over 80 years of age.
Your photograph, your name, your birthday and expiry date (if any) has to be clearly seen on the document.
■Government issued Insurance Card
Name, full address, and date of issue (or expiry) has to be clearly seen on the document.
■Any other public organization issued letters has to be within past 3 months
※Proof of Identification document and Proof of address has to be two separate documents.
※Any documents which are not clear enough to identify or edited with mosaic are not acceptable.
※If there is any problem in your uploaded documents, our customer support team will contact you by email to request you to send us additional documents.
※Your application will be revoked if the required documents are not sent to us within 3 months after the submission of your application.
For Supporting Documents
We have received 2 identical documents for above review processes oftentimes.
To smoothen the process, please provide 2 nonidentical supporting documents.
We only accept documents that are in English.
For documents written in multiple languages, please make sure one of those languages is English.