News

Beginning in mid-October, a group of people have been engaged in activities that violate the Terms of Service and the Guidelines.

We are taking strict measures to deal with such activities, especially from the perspective of money laundering, such as lending account names and providing fake account documents.

BigBoss will not restrict the transactions and withdrawals of customers who have complied with the terms and guidelines.

However, we apologize for any inconvenience caused by delays in withdrawals due to account usage judgments during this period.

We strive to address any fraudulent activity or clusters of activity as soon as possible so that all parties would not be affected.

Currently, we have confirmed that not only BigBoss, but also several other FX brokers are affected by such activities, and we are taking action while sharing information within our industry.

In some circumstances, those who are considered to be a part of this group use social networking services such as Youtube and Twitter, and we will take strict measures through lawyers in those countries for actions that are deemed to be reputational damage in cases where statements have no basis in actual fact.

Business is currently under normal operation, and we will make every effort to continue our operations.

We look forward to your continued support for BigBoss.

The trading time for the below products will change during the subject event. 

(The following times are GMT 0)

[CFD Indices]

HSI50_HKD

3rd Oct: 22:00 Sun - 19:00 Mon

4th Oct: *Closed

5th Oct: 01:15 - 21:00

Dear Customer,

Thank you for trading with BigBoss.

MetaQuotes, the publisher of MT4/MT5 application, has announced that new downloads of the MT4/MT5 application from the Apple App Store are now suspended.  

Therefore, for customers who are using iOS (iPhone/iPad) and have NOT YET downloaded the MT4/MT5 application on your devices, you may use the [MT4 WebTrader] to login your MT4 accounts, and/or our official trading application [BigBoss QuickOrder (BBQ)] to login MT5 accounts.

[MT4 WebTrader]

https://www.bigboss-financial.com/mt4/webmt4

[BigBoss QuickOrder (BBQ)] 

https://www.bigboss-financial.com/bbq

Please note that customers who have already installed the MT4/MT5 application on their iOS devices, and those using PC and Android devices are not affected by the above suspension, and may use the application as usual. 

MetaQuotes is currently working on the restoration and we would inform you of any updates. 

We apologize for any inconvenience caused.

If you have any inquiries, please contact our Customer Support Team.

Thank you for your support. 

Dear Customer,

Thank you for trading with BigBoss.

We are glad to inform you that the following BBP Gacha Prizes, released during the 2nd session of Gacha Release Campaign, would be available even after the campaign ended!

・BigBoss Coin (BBC) produced by BigBoss

・BBC Token Sale Participation Ticket

Besides the above BBC related prize, you may still get up to $5000 credit bonus from Gacha after the campaign period.

Don’t lose the chance to get more BBC!

The more you trade, the more you may win!

※BBC-related gacha prize would be available until the BBC Token Sale starts this Autumn. 

※Please check on MyPage for the latest news about BBC Token Sales. 

If you have any inquiries, please contact our Customer Support Team.

Thank you for your support. 

Dear Customer,

Thank you for trading with BigBoss.

Along with the official release of the cryptocurrency trading platform"CRYPTOS" on September 1, 2022, FOCREX services are scheduled to be phased out.

Please find the detailed schedule as below: 

－－－－－－－－－－－－－－－－－－－－－－－－

September 30, 2022: Order acceptance ends, only order cancellation are available 

October 31, 2022: Forced cancellation of orders

*Login to FOCREX will still be possible for customers to export the transaction history. 

－－－－－－－－－－－－－－－－－－－－－－－－

For all FOCREX customers, please transfer all the funds to your CRYPTOS accounts.

We apologize for the inconvenience caused . 

If you have any inquiries, please contact our Customer Support Team.

Thank you for your support. 

Dear Customer,

Thank you for trading with BigBoss.

Effective from 1st September (Thursday), trading conditions in BigBoss including leverage was greatly eased, providing a better trading environment for all our traders. 

Please refer to the details below: 

------------------------------------------------------------------

★Maximum leverage is increased to 1,111:1

Regarding FX Major, the maximum leverage has been upgraded from 999:1 to 1,111:1

★Maximum leverage of FX Minor and CFD Metal is also 1,111:1

Before, the maximum leverage for FX Minor and CFD Metal was fixed at 100:1 and 50:1 respectively. 

However, in response to requests from many customers the maximum leverage has also been upgraded from 999:1 to 1,111:1 for both currency groups. 

★FX Exotic and CFD Index leverage is upgraded too!

The maximum leverage for both FX Exotic and CFD Index have also been upgraded from 50:1 to 100:1 (fixed). 

*For N225_JPY, leverage is fixed at 200:1. 

★Correspondence table of variable leverage system and Account Balance is updated

At BigBoss, we have a variable leverage system based on users’ balance. 

From now on, the leverage will be changing according to the following: 

For JPY accounts, we have greatly raised the account balance limit for maximum leverage. 

◆ USD account

Account balance　　　　　　Leverage

$0～$19,999　　　　                1111:1

$20,000～$49,999　　                555:1

$50,000～$99,999　                    200:1

$100,000 and above　                 100:1

◆JPY account

Account balance　　　　　　Leverage

￥0～￥2,999,999　                    1111:1

￥3,000,000～￥4,999,999　     555:1

￥5,000,000～￥9,999,999　 　200:1

￥10,000,000 and above              100:1

------------------------------------------------------------------

If you have any inquiries, please contact our Customer Support Team.

Thank you for your support. 

The trading time for the below products will change during the subject event. 

(The following times are GMT 0)

[CFD Commodities]

GOLD_USD

SILVER_USD

4th Sep: 22:00 Sun - 18:30 Mon

OILUK_USD

5th Sep: 0:00 - 17:15

OILWTI_USD

4th Sep: 22:00 Sun - 17:15 Mon

[CFD Indices]

DAX40_EUR

UK100_GBP

4th Sep: 22:00 Sun - 20:00 Mon

HSI50_HKD

4th Sep: 22:00 Sun - 19:00 Mon

N225_JPY

SP500_USD

NASDAQ_USD

DOW30_USD

4th Sep: 22:00 Sun - 17:00 Mon

The trading time for the below products will change during the subject event. 

(The following times are GMT 0)

[CFD Indices]

UK100

26th Aug: 22:00 Thu - 20:00 Fri

29th Aug: *Closed

30th Aug: 00:00 - 21:00

Dear Customer,

Thank you for trading with BigBoss.
Our cryptocurrency trading platform FOCREX would be upgraded as "CRYPTOS".

 "CRYPTOS" is currently available to our registered users exclusively as a β version, and would be released officially on September 1, 2022 (Thursday) to new users.

When a new user opens a FX account with BIgBoss, a CRYPTOS account will be opened as well.

Accordingly from this week, a CRYPTOS account will be automatically opened for those who have not yet owned one. 

Once the CRYPTOS account has been opened, login information will be sent via email.

In addition, with the official release of the cryptocurrency trading platform"CRYPTOS",

FOCREX will no longer be accepting new account openings, and FOCREX services will be phased out.

=====================================
Effective from September 1, 2022 (Thursday)
=====================================

・New FOCREX account opening will be stopped
・Deposit to FOCREX account is unavailable
＊Trading will remain possible

If you have any inquiries, please contact our Customer Support Team.

We continue to strive for better services and provide a more satisfying trading environment.
Thank you for your support. 

Since January 26, 2022 (Wednesday), "Credit Card Selfie Registration System" has been introduced to enhance the safety and security of our customers’  deposits and withdrawals, as well as to ensure the soundness of our trading platform. When deposit by credit card, customers would have to register your credit card in advance. 

In this  "Credit Card Selfie Registration System", together with the card information, a selfie picture of customers holding the credit card has to be submitted.

Effective from August 3, 2022 (Wednesday), to further strengthen our security and customer protection, a selfie video, instead of a picture, has to be provided. 

We apologize for any inconvenience caused.

Your kind cooperation is highly appreciated. Thank you. 

Should you have any inquiries, please contact our Customer Support Team at support@bigboss-financial.com .

Regarding our Reorganization of Forex symbol groups (FX Major, FX Minor, FX Exotic) as announced on July 12, 2022, further rearrangement of two symbols would be made as follows: 

▼ Target symbols

GBPAUD, EURAUD

▼ Details

Moved from FX Minor to FX Major

Leverage changed from 100 times (fixed) to 999 times (variable)

Maximum lot changed from 20 Lot to 50 Lot

Due to the large transaction volume of the above two symbols, we would like to alleviate the trading conditions and move them to FX Major. 

We apologize for the short notice.

Your kind understanding is much appreciated. Thank you. 

Thank you for your continued support to BigBoss.

In order to improve the quality of our services, we would like to inform you that

effective from Tuesday, 12th July 2022, 

CFDs (Metals, Index, Energy) will be added with new symbol names

and trading with the old CFD symbol names will be terminated as follows.

As shown below, some existing CFDs will be added with new symbol names, 

while trading with the old names will be terminated according to the following details.

Old Name　　  New Name

XAUUSD　＞　GOLD_USD

XAGUSD　＞　SILVER_USD

GER30 ＞　DAX40_EUR

HSI　＞　HSI50_HKD

N225　＞　N225_JPY

NDX　＞　NASDAQ_USD

SPX 　＞　SP500_USD

UK100　＞　UK100_GBP

WS30　＞　DOW30_USD

UKBrent　＞　OILUK_USD

USCrude　＞　OILWTI_USD

Schedules of the changes on CFD sybmol names & termination of trading with old names

Date        　　　　　　　　　　 　　　　Details

12th Jul (Tuesday) ～ 29th Jul (Friday)：　Trading (new and close orders) with both new and old CFD symbol names are available

At Market Close on 29th Jul (Friday) ：　New order of old CFD symbol names will be stopped      　　　　　　　　　

1st Aug (Monday) ～ 12th Aug (Friday)：　Only close order of position(s) with old CFD symbol names onhold is available

At Market Close on 12th Aug (Friday)：　Any position(s) with old CFD symbol names onhold will be stopped out    　　　　　　　　　

Starting from 15th Aug (Monday)：　Trading (new and close orders) with old CFD symbol names is terminated

 
*For those who hold positions with the old CFD symbol names, please close the orders by 12th August, Friday.

We apologise for any inconvenience caused.

If you have any questions, please contact our support desk.

The trading time for the below products will change during the subject event. 

(The following times are GMT 0)

[CFD Indices]

GER30

UK100

4th July: 22:00 Sun - 20:00 Mon

HSI

4th July: 01:15 Sun - 19:00 Mon

N225

SPX

NDX

WS30

4th July: 22:00 Sun - 17:00 Mon

[CFD Commodities]

XAGUSD　

XAUUSD

4th July: 22:00 Sun - 18:30 Mon

UK Brent

4th July: 0:00 - 17:15

US Crude

4th July: 22:00 Sun - 17:15 Mon

The trading time for the below product will change during the subject event. 

(The following times are GMT 0)

[CFD Index]

HSI

29th June: 22:00 Wed - 19:00 Thu

1st July: Closed*

4th July: 01:15 - 21:00

The trading time for some products will change during the subject event. 

(The following times are GMT 0)

[CFD Indices]

GER30

UK100

20th June: 22:00 Sun -  20:00 Mon

HSI

20th June: 22:00 Sun -  19:00 Mon

N225

SPX

NDX

WS30

20th June: 22:00 Sun -  17:00 Mon

[CFD Commodities]

XAGUSD

XAUUSD

20th June: 22:00 Sun -  18:30 Mon

UK Brent

20th June: 00:00 -  17:15

US Crude

20th June: 22:00 Sun -  17:15 Mon

In order to provide more satisfying services to all our customers, we are glad to inform you of a brand new reward program, "BigBoss Point (BBP)". 

--------------------------------------------------------------

What is “BigBoss Point (BBP)”?

--------------------------------------------------------------

"BigBoss Point (BBP)" will be distributed to users for each transaction on MT5 / MT4.

No extra application is required! 

Simply by starting a trade, the Points will be  calculated automatically. 

The more you trade, the more you earn.

You may redeem the BBP to credit bonus in any of your accounts which can be used as equity on FX, through MyPage at any time.  Bonus will be reflected immediately.

In the coming future, apart from credit bonus, we are going to provide other items for you to redeem with your BBP.

Please look forward to such a flexible reward program.

Trade now and earn BigBoss Points!

★ Click here for further details on BigBoss Point (BBP) ★

https://www.bigboss-financial.com/bbp

★ Check the BBP you earned from the dashboard on MyPage ★

https://mypage.bigboss-financial.com/signin

* BigBoss points will not be counted for transactions with a position holding time of less than 10 minutes in a target account.

* Please note that BigBoss Points (BBP) and its redemption are not applicable to the accounts using cashback services.

In addition, we would introduce a new "Inactive User / Account Termination" system in September. 

Further details will be announced soon. 

The trading time for some products will change during the subject event. 

(The following times are GMT 0)

[CFD Indices]

HSI

1st June : 22:00 Tue - 21:00 Wed

2nd June : 22:00 Wed - 19:00 Thu

3rd June : *Closed

6th June : 01:15 - 21:00

UK100

1st June : 22:00 Tue - 20:00 Wed

2nd June : *Closed

3rd June : *Closed

6th June : 00:00 - 21:00

In order to provide a better trading environment for our customers, we decided to terminate the Trading Bonus Program after a review of our existing user program system.

In place of the trading bonus, a new User Point Program will be launched in June 2022, in which customers can accumulate points according to their trades.

We truly appreciate your understanding.

----------------------------------------------------------------------
Summary of Trading Bonus Program Termination
----------------------------------------------------------------------

◆Trading Bonus Final Counting Period

May 29, 2022 (Sun) - June 4, 2022 (Sat)

◆Trading Bonus Final Distribution Date

June 6, 2022 (Mon)

Further details of our User Point program will be announced in early June 2022.

If you have any inquiries, please contact our Customer Support Team.

The trading time for some products will change during the subject event. 

(The following times are GMT 0)

[CFD Indices]

N225

SPX

NDX

WS30

30th May: 22:00 Sun - 17:00 Mon

HSI

30th May: 22:00 Sun - 19:00 Mon

GER30

UK100

30th May: 22:00 Sun - 20:00 Mon

 [CFD Commodities]

XAUUSD

XAGUSD

30th May: 22:00 Sun - 18:30 Mon

USCrude

30th May: 22:00 Sun - 17:15 Mon

UKBrent

30th May: 00:00 - 17:15

In order to provide a better trading environment, starting from May 6, 2022,

we would move forward the market close time by 5 minutes every Friday,

so as to avoid large slippage and unintended stop-outs due to large spreads during weekends when market liquidity is extremely low.

-----------------------------------------------------------------------
Details on the change of Market Close Time on Friday
-----------------------------------------------------------------------

◆Trading Time Starting from 6 May 2022 (GMT 0)

[Forex]

Mon to Thu: 21:05 - 21:00

Fri: 21:05 - 20:55

[CFD (Metal, Index, Energy)]

Mon to Thu: 22:00 - 21:00

Fri: 22:00 - 20:55

*There is no change to the trading time for Cryptocurrency CFDs on Friday 

◆Target Account Type

All Account Types

◆Target Symbols

Forex、CFD (Metal, Index, Energy)

Should you have any further enquiries, please feel free to contact us at support@bigboss-financial.com. 

The trading time for some products will change during the subject event. 

(The following times are GMT 0)

[CFD Indices]

HSI

6th 　May:  22:00 Thu  - 19:00 Fri

9th 　May:  *Closed

10th   May:  01:15 - 21:00

The trading time for some products will change during the subject event. 

(The following times are GMT 0)

[CFD Indices]

HSI

29th April:  22:00 Thu  - 19:00 Fri

2nd May:  *Closed

3rd May:  01:15 - 21:00

UK100

29th April:  22:00 Thu  - 20:00 Fri

2nd May:  *Closed

3rd May:  00:00 - 21:00

The trading time for some products will change during the subject event. 

(The following times are GMT 0)

[CFD Commodity]

XAUUSD

XAGUSD

15th April: *Closed

UK Brent

US Crude

15th April: *Closed

[CFD Indices]

N225

SPX

NDX

WS30

15th April: *Closed

UK100

14th April: 22:00 Wed - 20:00 Thu

15th April: *Closed

18th April: *Closed

19th April: 00:00 Tue - 21:00 Tue

GER30

14th April: 22:00 Wed - 20:00 Thu

15th April: *Closed

18th April: *Closed

19th April: 00:15 Tue - 21:00 Tue

HSI

14th April: 22:00 Wed - 19:00 Thu

15th April: *Closed

18th April: *Closed

19th April: 01:15 Tue - 21:00 Tue

Thank you for trading with BigBoss.

We would like to inform you about the updates on trading Terms & Conditions for Cryptocurrency CFD trading under Standard accounts.

Effective from 11 April 2022 (Monday), for a new order of short-term trading on all 30 Crypto Symbols that newly opened position(s) is settled within 5 minutes,

an extra 0.2% one-way Short-Term Trading Commission (0.4% for round-trip) will be charged.

We appreciate your kind understanding.

--------------------------------------------------------------------------------------

Details on Cryptocurrency CFD Short-Term Trading Commission

--------------------------------------------------------------------------------------

◆ Target Account Types

Standard Account and MASS Standard Account

◆ Target Symbols

All 30 Cryptocurrency CFDs 

◆ Effective Date and Time of Short-Term Trading Commission

Starting from the market open on April 11, 2022 (00:05 GMT +0)

◆ Short-Term Trading Commission Calculation

one-way 0.2% on the trading amount (0.4% for round-trip) 

◆ Condition of charing Short-Term Trading Commission

For positions closed within 5 minutes after entry

※Short-Term Trading Commission will not be charged for positions held for more than 5 minutes after its entry.

※On MT4 trading history, the Short-Term Trading Commission will be shown under [Commission] when placing a new order of the target symbols. However, if the position holding time exceeds 5 minutes, the Short-Term Trading Commission will not be charged or reflected in the profit or loss of your trade.

The trading time for some products will change during the subject event. 

(The following times are GMT 0)

[CFD Indices]

HSI

4th April: 22:00 Sun - 19:00 Mon

5th April: *Closed

6th April: 01:15 Wed - 21:00 Wed

BigBoss is pleased to announce that the next generation of MT4, "MT5 (MetaTrader5)" will be released in April 2022.

MT5 equips all the pioneering features of MT4, that the operating speed has been significantly improved.

In addition, the functionality has been further improved, including the enchanced back test function and the increase in types of chart time axes etc.

With the release of MT5, BigBoss official trading application "BigBoss QuickOrder" will also be released.

BigBoss original trading application would be favourable for all traders, 

that we offer easy trading on iPhone and Android smartphones, and the enchanced intuitive interface as well as a full range of free analytical tools.

We hope you are looking forward to the release.

■ BigBoss MT5 Demo account

Account opening available starting from April 11, 2022 (Monday)

■ BigBoss MT5 Live Account

Account opening available starting from April 25, 2022 (Monday)

■ BigBoss Official Trading App "BigBoss QuickOrder"

Release on April 25, 2022 (Monday)

※Standard account and Pro Spread account are available on MT5.

If you have any questions, please contact our support desk.

BigBoss are going to have maintenance on the following dates and times.

[Maintenance Schedule]

Starting from 10:00 p.m. until 11:00 p.m. on Saturday, 12th March 2022 (GMT +0)

※End time might be extended.

[Designated servers]

LIVE1, LIVE2, LIVE3, LIVE4, LIVE5, DEMO, DEMO2

During maintenance, deposits and withdraws, any service regarding using MT4, including but not limited to MT4 login, and trading(live and demo accouts) will not be available.

Sorry for any inconvenience caused.

Starting from 14th March 2022 (Mon), the market trading time will change to Summer Time.

(The following table is listed as GMT 0)

 [Forex]

21:05 (Sun) - 21:00 (Mon) 

21:05 (Mon) - 21:00 (Tue) 

21:05 (Tue) - 21:00 (Wed)

21:05 (Wed) - 21:00 (Thu)

21:05 (Thu) - 21:00 (Fri) 

 [CFD (Metal, Index, Energy)]

22:00 (Sun) - 21:00 (Mon) 

22:00 (Mon) - 21:00 (Tue) 

22:00 (Tue) - 21:00 (Wed) 

22:00 (Wed) - 21:00 (Thu) 

22:00 (Thu) - 21:00 (Fri)

 [CFD (Cryptocurrency)]

21:05 (Sun) - 21:00 (Mon) 

21:05 (Mon) - 21:00 (Tue) 

21:05 (Tue) - 21:00 (Wed)

21:05 (Wed) - 21:00 (Thu)

21:05 (Thu) - 21:00 (Fri) 

21:05 (Fri) - 21:00 (Sat) 

21:05 (Sat) - 21:00 (Sun) 

Following the adoption of standard time in US, the time displayed on MT4 will be adjusted to summer time (GMT +3).

For customers who need to change their time setting for EA and other indicators, please arrange accordingly.

Dear Customers,

In light of the unstable situation in Ukraine,

It has become difficult to maintain the liquidity of the Russian Ruble.

As a result, the following symbols related to the Russian Ruble are temporarily not available for new orders, 

while settlement orders (close orders) are still available.

[Symbols subject to new order suspension (close-only)]

Standard Account

USDRUB

Pro Spread Account

USDRUB.pro

We apologise for any inconvenience caused to you. 

Thank you for your understanding.

The trading time for some products will change during the subject event. 

(The following times are GMT 0)

[CFD Commodity]

XAUUSD

XAGUSD

21st February: 23:00 Sun - 19:30 Mon

US Crude

21st February: 23:00 Sun - 19:15 Mon

[CFD Indices]

N225

SPX

NDX

WS30

21st February: 23:00 Sun - 18:00 Mon

BigBoss is going to have system maintenance of the MT4 servers on the following date and times.

【Maintenance Schedule】

Starting from 01:00 a.m. on Saturday, 12th February 2022 until 03:00 p.m. on Sunday, 13th February 2022 (GMT +0)

※End time varies depending on the maintenance progress.

The following MT4 servers are subject to maintenance.

LIVE1, LIVE2, LIVE3, LIVE4, LIVE5, DEMO, DEMO2

During the maintenance, MT4 services of the above servers will not be available including account logins, all transactions among Forex, CFD(Metal, Index, Energy) as well as Cryptocurrency CFDs,

and DEMO account opening.

In addition, deposits to the MT4 accounts and the fund transfers will not be reflected.

Sorry for any inconvenience caused. 

The trading time for some products will change during the subject event. 

(The following times are GMT 0)

[CFD Indices]

HSI

31st January: 23:00 Sun - 04:00 Mon

1st February: *Closed

2nd February: *Closed

3rd February: *Closed

4th February: 01:15 Fri - 22:00 Fri

The trading time for some products will change during the subject event. 

(The following times are GMT 0)

[CFD Commodity]

XAUUSD

XAGUSD

17th Januay: 23:00 Sun - 19:30 Mon

US Crude

17th Januay: 23:00 Sun - 19:15 Mon

[CFD Indices]

N225

SPX

NDX

WS30

17th Januay: 23:00 Sun - 18:00 Mon

In order to provide you with a better trading environment,

we have significantly revised our CFD spread settings and narrowed the spread settings of all symbols under CFD Index, CFD Metal and CFD Energy.

You can now trade the attractive CFDs products under a standard account at BigBoss.

Hope you take this opportunity and enjoy your CFDs trading with BigBoss.

BigBoss is going to have system maintenance of the MT4 servers on the following date and times.

【Maintenance Schedule】

Starting from 02:00 a.m. on Saturday, 25th December 2021 until 06:00 p.m. on Sunday, 26th December 2021 (GMT +0)

※End time varies depending on the maintenance progress.

The following MT4 servers are subject to maintenance.

LIVE1, LIVE2, LIVE3, LIVE4, LIVE5, DEMO, DEMO2

During the maintenance, MT4 services of the above servers will not be available including account logins, all transactions among Forex, CFD(Metal, Index, Energy) as well as Cryptocurrency CFDs,

and DEMO account opening.

In addition, deposits to the MT4 accounts and the fund transfers will not be reflected.

Sorry for any inconvenience caused. 

The trading Time for some products will change during the subject event.

(The following times are GMT 0)

【Christmas】

[Forex]

23rd Dec 2021: 22:05 Wed - 22:00 Thu

24th Dec 2021: 22:05 Thu - 22:00 Fri

27th Dec 2021: 22:05 Sun - 22:00 Mon

[CFD Commodities]

XAUUSD

XAGUSD

23rd Dec 2021: 23:00 Wed - 22:00 Thu

24th Dec 2021: *Closed

27th Dec 2021: 23:00 Sun - 22:00 Mon

UK Brent

23rd Dec 2021: 01:00 - 22:00

24th Dec 2021: *Closed

27th Dec 2021: 01:00 - 22:00

US Crude

23rd Dec 2021: 23:00 Thu - 22:00 Thu

24th Dec 2021: *Closed

27th Dec 2021: 23:00 Sun - 22:00 Mon

[CFD Indices]

N225

SPX

NDX

WS30

23rd Dec 2021: 23:00 Wed - 22:00 Thu

24th Dec 2021: *Closed

27th Dec 2021: 23:00 Sun - 22:00 Mon

UK100

23rd Dec 2021: 23:00 Wed - 22:00 Thu

24th Dec 2021: 23:00 Thu - 13:00 Fri

27th Dec 2021: *Closed

GER30

23rd Dec 2021: 23:00 Wed - 21:00 Thu

24th Dec 2021: *Closed

27th Dec 2021: 00:15 - 22:00

HSI

23rd Dec 2021: 23:00 Wed - 22:00 Thu

24th Dec 2021: 23:00 Thu - 04:00 Fri

27th Dec 2021: *Closed

[Crypto CFDs]

23rd Dec 2021: 22:05 Wed - 22:00 Thu

24th Dec 2021: 22:05 Thu - 22:00 Fri

25th Dec 2021: 22:05 Fri - 22:00 Sat

26th Dec 2021: 22:05 Sat - 22:00 Sun

27th Dec 2021: 22:05 Sun - 22:00 Mon

【New Year Holiday】

[Forex]

28th Dec 2021: 22:05 Mon - 22:00 Tue

29th Dec 2021: 22:05 Tue - 22:00 Wed

30th Dec 2021: 22:05 Wed - 22:00 Tue

31st Dec 2021: 22:05 Tue - 22:00 Fri

3rd Jan 2022: 22:05 Sun - 22:00 Mon

4th Jan 2022: 22:05 Mon - 22:00 Tue

[CFD Commodities]

XAUUSD

XAGUSD

28th Dec 2021: 23:00 Mon - 22:00 Tue

29th Dec 2021: 23:00 Tue - 22:00 Wed

30th Dec 2021: 23:00 Wed - 22:00 Thu

31st Dec 2021: 23:00 Thu - 22:00 Fri

3rd Jan 2022: 23:00 Sun - 22:00 Mon

4th Jan 2022: 23:00 Mon - 22:00 Tue

UK Brent

28th Dec 2021: 01:00 - 22:00

29th Dec 2021: 01:00 - 22:00

30th Dec 2021: 01:00 - 22:00

31st Dec 2021: 01:00 - 19:45

3rd Jan 2022: 01:00 - 22:00

4th Jan 2022: 01:00 - 22:00

US Crude

28th Dec 2021: 23:00 Mon - 22:00 Tue

29th Dec 2021: 23:00 Tue - 22:00 Wed

30th Dec 2021: 23:00 Wed - 22:00 Thu

31st Dec 2021: 23:00 Thu - 22:00 Fri

3rd Jan 2022: 23:00 Sun - 22:00 Mon

4th Jan 2022: 23:00 Mon - 22:00 Tue

[CFD Indices]

N225

SPX

NDX

WS30

28th Dec 2021: 23:00 Mon - 22:00 Tue

29th Dec 2021: 23:00 Tue - 22:00 Wed

30th Dec 2021: 23:00 Wed - 22:00 Thu

31st Dec 2021: 23:00 Thu - 22:00 Fri

3rd Jan 2022: 23:00 Sun - 22:00 Mon

4th Jan 2022: 23:00 Mon - 22:00 Tue

UK100

28th Dec 2021: *Closed

29th Dec 2021: 01:00 - 22:00

30th Dec 2021: 23:00 Wed - 22:00 Thu

31st Dec 2021: 23:00 Thu - 13:00 Fri

3rd Jan 2022: *Closed

4th Jan 2022: 01:00 - 22:00

GER30

28th Dec 2021: 23:00 Mon - 22:00 Tue

29th Dec 2021: 23:00 Tue - 22:00 Wed

30th Dec 2021: 23:00 Wed - 21:00 Thu

31st Dec 2021: *Closed

3rd Jan 2022: 00:15 - 22:00

4th Jan 2022: 23:00 Mon - 22:00 Tue

HSI

28th Dec 2021: 01:15 - 22:00

29th Dec 2021: 23:00 Tue - 22:00 Wed

30th Dec 2021: 23:00 Wed - 22:00 Thu

31st Dec 2021: 23:00 Thu - 04:00 Fri

3rd Jan 2022: 01:15 - 22:00

4th Jan 2022: 23:00 Mon - 22:00 Tue

[Crypto CFDs]

28th Dec 2021: 22:05 Mon - 22:00 Tue

29th Dec 2021: 22:05 Tue - 22:00 Wed

30th Dec 2021: 22:05 Wed - 22:00 Tue

31st Dec 2021: 22:05 Tue - 22:00 Fri

1st Jan 2022: 22:05 Fri - 22:00 Sat

2nd Jan 2022: 22:05 Sat - 22:00 Sun

3rd Jan 2022: 22:05 Sun - 22:00 Mon

4th Jan 2022: 22:05 Mon - 22:00 Tue

※FOCREX is not available on Christmas and New Year Holiday. 

BigBoss is going to have the system maintenance on the MT4 servers by the following date and times.

【Maintenance Schedule】

From 01:00 a.m. until 03:00 a.m. on Saturday, 11th December 2021 (GMT +0)

※End time may vary depending on the maintenance progress.

The following MT4 servers are subject to maintenance.

LIVE1, LIVE2, LIVE3, LIVE4, LIVE5, DEMO, DEMO2

During the maintenance, MT4 services of the above servers will not be available including account logins, transactions and DEMO account opening.

Sorry for any inconvenience caused.

BigBoss is going to have the system maintenance on the MT4 servers by the following date and times.

【Maintenance Schedule】

From 05:00 a.m. until 07:00 a.m. on Saturday, 4th December 2021 (GMT +0)

※End time may vary depending on the maintenance progress.

The following MT4 servers are subject to maintenance.

LIVE5

During the maintenance, MT4 services of the above servers will not be available including account logins and transactions.

Sorry for any inconvenience caused.

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Commodity]

XAUUSD
XAGUSD
25th November: 23:00 Wed - 18:00 Thu
26th November: 23:00 Thu - 18:45 Fri

UK Brent
25th November: 01:00 Thu - 17:45 Thu
26th November: 01:00 Fri - 18:30 Fri

US Crude
25th November: 23:00 Wed - 17:45 Thu
26th November: 23:00 Thu - 18:30 Fri

[CFD Indices]

N225
SPX
NDX
WS30
25th November: 23:00 Wed - 18:00 Thu
26th November: 23:00 Thu - 18:15 Fri

BigBoss is going to have the system maintenance on the MT4 servers by the following date and times.

【Maintenance Schedule】

From 11:00 p.m. on Saturday, 6th November 2021 until 01:00 a.m. on Sunday, 7th November 2021 (GMT +0)

※End time may vary depending on the maintenance progress.

The following MT4 servers are subject to maintenance.

LIVE1, LIVE2, LIVE3, LIVE4, LIVE5, DEMO, DEMO2

During the maintenance, MT4 services of the above servers will not be available including account logins, transactions and DEMO account opening.

After the maintenance, the time displayed on MT4 will be adjusted to winter time (GMT +2).

For customers who need to change their time setting for EA and other indicators, please arrange accordingly.

Starting from 7th November 2021 (Sun), the market trading time will change to Winter Time.
(The following table is listed as GMT 0)

 [Forex]

22:05 (Sun) - 22:00 (Mon) 

22:05 (Mon) - 22:00 (Tue) 

22:05 (Tue) - 22:00 (Wed)

22:05 (Wed) - 22:00 (Thu)

22:05 (Thu) - 22:00 (Fri) 

 [CFD (Metal, Index, Energy)]

23:00 (Sun) - 22:00 (Mon) 

23:00 (Mon) - 22:00 (Tue) 

23:00 (Tue) - 22:00 (Wed) 

23:00 (Wed) - 22:00 (Thu) 

23:00 (Thu) - 22:00 (Fri)

 [CFD (Cryptocurrency)]

22:05 (Sun) - 22:00 (Mon) 

22:05 (Mon) - 22:00 (Tue) 

22:05 (Tue) - 22:00 (Wed)

22:05 (Wed) - 22:00 (Thu)

22:05 (Thu) - 22:00 (Fri) 

22:05 (Fri) - 22:00 (Sat) 

22:05 (Sat) - 22:00 (Sun) 

Following the adoption of standard time in US, the time displayed on MT4 will be adjusted to winter time (GMT +2).

For customers who need to change their time setting for EA and other indicators, please arrange accordingly.

Dear customers

We would like to inform you that the old cryptocurrency CFD pairs included in the currency pair group "Crypto OLD”will be terminated on October 31, 2021, after a review of our cryptocurrency CFD products.

We sincerely appreciate all investors' understanding.

---------------------------------------------------------------------------------------
　Summary of the termination of trading in the currency pair group "Crypto OLD"
---------------------------------------------------------------------------------------

【List of cryptocurrency CFDs' currency pair to be terminated】

All 9 currency pairs in the Currency Pair Group "Crypto OLD" 

BTCUSD
BTCJPY
ETHUSD
ETHJPY
XRPUSD
BCHUSD
EOSUSD
LTCUSD
NEOUSD

【Closing time for all 9 currency pairs of "Crypto OLD"】

◆Closing time for new orders

Implementation Date: Sunday, October 31st, 2021, 21:00  (GMT+0)

※Starting from the above date and time, any new orders from the 9 currency pairs included in the currency pair group "Crypto OLD" will not be available.
While close order is still available.

◆Closing time for close orders

Implementation Date: Wednesday, November 10th, 2021, 03:00 (GMT+0)

※If you are trading in any of the 9 currency pairs included in the currency pair group "Crypto OLD", 
please make sure to close all of those orders before the above date and time.

 ※We will close your orders if you are still holding any position(s) beyond the above closing time.

Besides, under the currency pair group "Cryptocurrency", there are curenncy pairs that are compatible with "Crypto OLD".

We hope you will take this opportunity to try trading Cryptocurrency CFDs' pairs under the currency pair group "Cryptocurrency".

▼For more information about Cryptocurrency CFDs, please click on the link below.

https://www.bigboss-financial.com/crypto_cfd

If you have any questions, please contact our support desk.

Thank you for your continuous support.

From Monday, October 25, 2021, the swap rules for cryptocurrency CFD products will be changed from the interest rate swap method to the rolling fee method reflecting the cost to balance the gaps between ask and bid in every 8 hours 3 times a day.

------------------------------------------------------
　Details of the Rolling Fee Method
------------------------------------------------------

◆Date of change to the rolling fee method

From the market open on Monday, October 25, 2021 (at 21:05 GMT +0)

◆Timing when swap points are reflected on CFD for cryptocurrencies

Swap points will be reflected 3 times a day by the following time sections (GMT+0).

・ 4:05

・ 12:05

・ 20:05

◆Account types available for trading cryptocurrency CFDs

Standard account, MASS standard account 

※Please refer to the followings about swap points for each currency pair.

・Current Swap Points table in the webpage of "About BigBoss's Swap"

・“Specification” of each currency pair in MT4 

※If you have been holding positions in cryptocurrency CFDs since before Monday, October 25, 2021, 

please be awared that swap points will be reflected by the rolling fee method starting from October 25 when the swap rule is changed.

※As a result of the change to the rolling fee method, swap points for cryptocurrency CFDs would also be reflected on Saturdays and Sundays.

Therefore, at the end of the session time on Wednesday, swap points for three-day amounts including weekends’would not be reflected.

▼For more information about swap points, please refer to the following page.

https://www.bigboss-financial.com/swap_points 

If you have any questions, please contact our customer support by

support@bigboss-financial.com

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Indices]

HSI
13th October:  22:00 Tue - 19:00 Wed
14th October:  *Closed
15th October:  01:15 Fri - 21:00 Fri

The minimum amount of BTC withdrawal will be changed as below:

-----------------------------------------

【Before】
Minimum Withdrawal Amount：0.002BTC

【After】
Minimum Withdrawal Amount：0.004BTC

【Change Date】
6:00 7th October, 2021 (GMT+0)

-----------------------------------------

If you have any inquiries, please contact our Customer Support Team by 

support@bigboss-financial.com

We regret to inform you that our website was not accessible from 14:25 to 18:50 (GMT+0) on 29 September (Thur), 2021.

We apologise for the inconvenience caused by this situation.

The problem has now been resolved and we are operating normally.

Subject to access failure: Homepage, My Page, Partner Page

Temporarily high traffic account for the access failure.
It led to an internal error in the program which functions the display of information.
We have not suffered from any external attack or computer virus.

We would like to apologise for any inconvenience caused.

If you have any inquiries regarding the trading during that period of time, please contact our Customer Support Team by support@bigboss-financial.com.

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Indices]

HSI
30th September:  22:00 Wed - 19:00 Thu
1st October:  *Closed
4th October:  01:15 Mon - 21:00 Mon

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Indices]
HSI
21st September:  22:00 Mon - 19:00 Tue
22nd September:  *Closed
23rd September:  01:15 Thu - 21:00 Thu

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Commodity]

XAUUSD
XAGUSD
6th September:  22:00 Sun - 17:00 Mon

UK Brent
6th September:  00:00 Mon - 16:45 Mon

US Crude
6th September:  22:00 Sun - 16:45 Mon

[CFD Indices]

N225
SPX
NDX
WS30
6th September:  22:00 Sun - 17:00 Mon

BigBoss is going to have the system maintenance on the MT4 servers by the following date and times.

【Maintenance Schedule】

From 11:00 p.m. on Friday, 27th August 2021 until 01:00 a.m. on Saturday, 28th August 2021 (GMT +0)

※End time may vary depending on the maintenance progress.

The following MT4 servers are subject to maintenance.

LIVE1, LIVE2, LIVE3, LIVE4, LIVE5, DEMO, DEMO2

During the maintenance, MT4 services of the above servers will not be available including account logins, transactions and DEMO account opening.

Sorry for any inconvenience caused.

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Indices]

UK100

27th August: 22:00 Thu - 20:00 Fri
30th August: *Closed
31st August: 00:00 Tue - 21:00 Tue

Dear customer,

We will review our settings and arrangements for MT4 server LIVE#1 to provide a better service and trading system.

Starting from July 16th, 2021 (Friday), services like deposit, withdrawal, transfer, and trading will no longer available for MT4 server LIVE#1.

※#LIVE2-5 servers will be operating as usual.

--------------------------------------------------------------------------------------------
 Details on setting reviews and arrangements for MT4 LIVE 1 server
--------------------------------------------------------------------------------------------

[MT4 server LIVE#1 trading end time (GMT +0)]

July 16th, 2021 (Friday) 03:00 a.m.

[Designated account numbers and server]

MT4 account number：10-digit account number starting with 1010

MT4 server：BIGBOSSHoldings-LIVE

[MT4 server LIVE#1　login ending time]

Until July 30th, 2021 (Friday)

※Download for trading reports will be available until July 30th, 2021 (Friday)

※You can check your trading history from MyPage after July 31st, 2021 (Saturday)

--------------------------------------------------------------------------------------------

Should you have any further inquiries, please feel free to contact us.

BigBoss is going to have the system maintenance on the MT4 servers by the following date and times.

【Maintenance Schedule】

From 11:00 p.m. on Friday, 16th July 2021 until 01:00 a.m. on Saturday, 17th July 2021 (GMT +0)

※End time may vary depending on the maintenance progress.

The following MT4 servers are subject to maintenance.

LIVE1, LIVE2, LIVE3, LIVE4, LIVE5, DEMO, DEMO2

During the maintenance, MT4 services of the above servers will not be available including account logins, transactions and DEMO account opening.

Sorry for any inconvenience caused.

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Commodity]

XAUUSD
XAGUSD
5th July:  22:00 Sun - 17:00 Mon

UK Brent
5th July:  00:00 Mon - 16:45 Mon

US Crude
5th July:  22:00 Sun - 16:45 Mon

[CFD Indices]

N225
SPX
NDX
WS30
5th July:  22:00 Sun - 17:00 Mon

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Indices]
HSI
30th June:  22:00 Tue - 19:00 Wed
1st July:  *Closed
2nd July:  01:15 Fri - 21:00 Fri

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Indices]
HSI
11th June:  22:00 Thu - 19:00 Fri
14th June:  *Closed
15th June:  01:15 Tue - 21:00 Tue

BigBoss is going to have the system maintenance on the MT4 servers by the following date and times.

【Maintenance Schedule】

From 11:00 p.m. on Friday, 4th June 2021 until 01:00 a.m. on Saturday, 5th June 2021 (GMT +0)

※End time may vary depending on the maintenance progress.

The following MT4 servers are subject to maintenance.

LIVE1, LIVE2, LIVE3, LIVE4, LIVE5, DEMO, DEMO2

During the maintenance, MT4 services of the above servers will not be available including account logins, transactions and DEMO account opening.

Sorry for any inconvenience caused.

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Commodity]

XAUUSD
XAGUSD
31st May:  23:00 Sun - 18:00 Mon

UK Brent
31st May:  01:00 Mon - 17:45 Mon

US Crude
31st May:  23:00 Sun - 17:45 Mon

[CFD Indices]

N225
SPX
NDX
WS30
31st May:  23:00 Sun - 18:00 Mon

UK100
28th May:  23:00 Thu - 21:00 Fri
31st May;  *Closed
1st June:  01:00 Tue - 22:00 Tue

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Indices]
HSI
18th May:  22:00 Mon - 19:00 Tue
19th May:  *Closed
20th May:  01:15 Thu - 21:00 Thu

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Indices]

UK100
30th April: 22:00 Thu - 20:00 Fri
3rd May: *Closed
4th May: 00:00 Tue - 21:00 Thu

Please be informed that the minimum amount of BTC withdrawal will be changed as below:

----------------------------------------------------------

[Before]

Minimum withdrawal amount:0.001BTC

[After]

Minimum withdrawal amount:0.002BTC

[Date]

6:00 6th April, 2021 (GMT+0)

-----------------------------------------------------------

Please feel free to contact our support desk for details.

support@bigboss-financial.com

For the accounts with a balance of less than $20,000 (less than ￥2,000,000), the Maximum leverage will increase to 999:1.

Details:

【Change Date】
31st Mar 2021 (Thu) 21:05～ (GMT +0)

【Leverage Settings】
The leverage is set in proportion to the account balance.

◆USD accounts
Balance            Leverage
$0 - $19,999        999:1
$20,000 - $49,999   555:1
$50,000 - $99,999   200:1
$100,000 and above  100:1

◆JPY accounts
Balance                  Leverage
￥0 - ￥1,999,999          999:1
￥2,000,000 - ￥4,999,999  555:1
￥5,000,000 - ￥9,999,999  200:1
￥10,000,000 and above     100:1

【Leverage Update Time】
Summer Time: 21:05 (GMT +0) everyday
Winter Time: 22:05 (GMT +0) everyday

*The leverage will update based on the Balance at the End of day.

【Eligible Account Type】
Standard Account, ProSpread Account, MASS Standard Account, CryptoECN Account

【Eligible Server】
Server Live#1-#5, DEMO#2 (not including the DEMO#1 server)

【Applicable Currency Pairs】
Forex Major, Some Forex Minor (AUDCAD, GBPCAD, GBPNZD)

【NOT Applicable Currency Pairs】
・Some Forex Minor(USDRUB, USDTRY, USDZAR)：Leverage fixed as 50:1
・CFD (Metal, Index, Energy)：Leverage fixed as 50:1 
・Cryptocurrency：Leverage fixed as 20:1 

※Above rules applied to all existing accounts

For more details, please feel free to contact our customer support. 
support@bigboss-financial.com

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Commodity]
XAUUSD
XAGUSD
2nd April: *Closed

UK Brent
US Crude
2nd April: *Closed

[CFD Indices]
N225
SPX
NDX
WS30
2nd April: 22:00 Thu - 13:15 Fri

UK100
1st April: 22:00 Wed - 20:00 Thu
2nd April: *Closed
5th April: *Closed
6th April: 00:00 Tue - 21:00 Tue

HSI
2nd April: *Closed
5th April: *Closed
6th April: *Closed

Starting from 15th March 2021 (Mon), the market trading time will change to Summer Time.
(The following table is listed as GMT 0)

 [Forex]
21:05 (Sun) - 21:00 (Mon) 
21:05 (Mon) - 21:00 (Tue) 
21:05 (Tue) - 21:00 (Wed)
21:05 (Wed) - 21:00 (Thu)
21:05 (Thu) - 21:00 (Fri)

 [CFD]
22:00 (Sun) - 21:00 (Mon)
22:00 (Mon) - 21:00 (Tue)
22:00 (Tue) - 21:00 (Wed) 
22:00 (Wed) - 21:00 (Thu)
22:00 (Thu) - 21:00 (Fri)

MT4 time will be different depends on servers, please go to our FAQ page for more details.
https://www.bigboss-financial.com/faq

For customers who need to change their time setting for EA and other indicators, please arrange accordingly.

BigBoss are going to have maintenance on the following dates and times.

[Maintenance Schedule]
00:00a.m. - 09:00a.m. Saturday, 13th March 2021 (GMT+0)
※End time might be extended.

[Designated servers]
LIVE1, LIVE2, LIVE3, LIVE4, LIVE5, DEMO, DEMO2

During maintenance, deposits and withdraws, any service regarding using MT4, including but not limited to MT4 login, and trading(live and demo accouts) will not be available.

Sorry for any inconvenience caused.

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Commodity]
XAUUSD
XAGUSD
14th February  23:00 Sun - 15th 18:00 Mon

US Crude
14th February  23:00 Sun - 15th 17:45 Mon

[CFD Indices]
HSI
11th February  01:15 Thu - 11th 04:00 Thu
12th February  *Closed
15th February  *Closed

N225
SPX
NDX
WS30
14th February  23:00 Sun - 15th 18:00 Mon

Starting from 18th Feb 2021, the leverage rules will change from the selection setting to the proportional balance setting.

Details:

【Change Date】
17th Feb 2021 (Wed) 22:05～ (GMT +0)

【Leverage Settings】
Leverage reset in proportion to the account balance.

◆USD accounts
Balance             Leverage
Under $50,000: 555 times
Above $50,000: 200 times
Above $100,000: 100 times

◆JPY accounts
Balance              Leverage
Under ￥5,000,000: 555 times
Above ￥5,000,000: 200 times
Above ￥10,000,000: 100 times

【Reset Timing】
The leverage is updated once a day and updated according to the account balance five minutes after the market close time.

The market close time:
Summertime: 21:05 (GMT +0) everyday
Wintertime: 22:05 (GMT +0) everyday

【Designated Account】
Standard Account, ProSpread Account, MASS Standard Account, CryptoECN Account

【Designated Server】
Server Live#1-#5 (not including DEMO server)

【Designated Trade Pairs】
Forex Major, Some Forex Minor (AUDCAD, GBPCAD, GBPNZD)

【Trade Pairs that are not eligible】
・Some Forex Minor(USDRUB, USDTRY, USDZAR)：Leverage 50 times fixed
・CFD (Metal, Index, Energy)：Leverage 50 times fixed
・Cryptocurrency：Leverage 20 times fixed

※Above rules applied to all existing accounts

For more details, feel free to contact our customer support. 
support@bigboss-financial.com

The trading time for some products will change during the subject event. 

(The following times are GMT 0)

[CFD Commodity]

XAUUSD

XAGUSD

17th January 23:00 Sun - 18th 18:00 Mon

US Crude

17th January 23:00 Sun - 18th 17:45 Mon

[CFD Indices]

N225

SPX

NDX

WS30

17th January 23:00 Sun - 18th 18:00 Mon

Today, price cannot be refreshed and cannot order normolly during the below timing.

2021/01/06 06:27 ～ 2021/01/06 07:00（MT4 Time）

We feel sorry about the innconvience that we have caused.

Exchange rate distribution and chart display is normoally working right now.

About this malfunction, if you have anything that need our help,
please do not hesitate to contact us via the below email address.

support@bigboss-financial.com

Since the market is closed on 1/1/2021 (Friday),
our customer service will closed on that day.

Meanwhile, at the end and the beginning of the year, bank service will also closed. 
Please be noticed that deposit and withdrawal will spend more time than weekdays.

The trading schedule of some products will change on Christmas and New Year.

(Below time is shown as GMT 0)

【Christmas】

[FX]

FX pairs

24th Dec 2020： 22:05(Wed) - 22:00(Thu)

25th Dec 2020： *Closed

28th Dec 2020： 22:05(Sun) - 22:00(Mon)

[CFD Commodity]

XAUUSD

XAGUSD

24th Dec 2020： 23:00(Wed) - 18:45(Thu)

25th Dec 2020： *Closed

28th Dec 2020： 23:00(Sun) - 22:00(Mon)

UK Brent

24th Dec 2020： 01:00 - 18:30

25th Dec 2020： *Closed

28th Dec 2020： 01:00 - 22:00

US Crude

24th Dec 2020： 23:00(Thu) - 18:30(Thu)

25th Dec 2020： *Closed

28th Dec 2020： 23:00(Sun) - 22:00(Mon)

[CFD Indices]

N225

SPX

NDX

WS30

24th Dec 2020： 23:00(Wed) - 18:15(Thu)

25th Dec 2020： *Closed

28th Dec 2020： 23:00(Sun) - 22:00(Mon)

HSI

24th Dec 2020： 01:15 - 04:00

25th Dec 2020： *Closed

28th Dec 2020： 01:15 - 18:45

UK100

24th Dec 2020： 23:00(Wed) - 13:00(Thu)

25th Dec 2020： *Closed

28th Dec 2020： *Closed

[Crypto]

Cryptocurrency FX(Cryptocurrency and USD pair)

24th Dec 2020： 22:05(Wed) - 22:00(Thu)

25th Dec 2020： 22:05(Thu) - 22:00(Fri)

28th Dec 2020： 22:05(Sun) - 22:00(Mon)

【New Year】

[FX]

FX pairs

31st Dec 2020： 22:05(Wed) - 22:00(Thu)

1st Jan 2021 ： *Closed

4th Jan 2021： 22:05(Sun) - 22:00(Mon)

[CFD Commodity]

XAUUSD

XAGUSD

31st Dec 2020： 23:00(Wed) - 22:00(Thu)

1st Jan 2021 ： *Closed

4th Jan 2021： 23:00(Sun) - 22:00(Mon)

UK Brent

31st Dec 2020： 01:00 - 19:45

1st Jan 2021 ： *Closed

4th Jan 2021： 01:00 - 22:00

US Crude

31st Dec 2020： 23:00(Wed) - 22:00(Thu)

1st Jan 2021： *Closed

4th Jan 2021： 23:00(Sun)

 - 22:00(Mon)

[CFD Indices]

N225

SPX

NDX

WS30

31st Dec 2020： 23:00(Wed) - 22:00(Thu)

1st Jan 2021： *Closed

4th Jan 2021： 23:00(Sun) - 22:00(Mon)

HSI

31st Dec 2020： 01:15 - 04:00

1st Jan 2021： *Closed

4th Jan 2021： 01:15 - 18:45

UK100

31st Dec 2020： 23:00(Wed) - 22:00(Thu)

1st Jan 2021： *Closed

4th Jan 2021： 23:00(Mon) - 22:00(Mon)

[Crypto]

Cryptocurrency FX(Cryptocurrency and USD pair)

31st Dec 2020： 22:05(Wed) - 22:00(Thu)

1st Jan 2021： 22:05(Thu) - 22:00(Fri)

4th Jan 2021： 22:05(Sun) - 22:00(Mon)

※FOCREX is not available on Christmas and New Year. 

Dear Customers,
Thank you for trading with BigBoss!

[Maintenance Schedule]
02:00p.m. - 03:00p.m. Tuesday, 15th Dec 2020 (GMT+0)

※End time might be extended.

During the maintenance, services listed below will not be available.

・BigBoss
Home page
MyPage
Partner Page

・FOCREX
FOCREX trading website
All FOCREX services

Sorry for any inconvenience caused.

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Commodity]
XAUUSD
XAGUSD
25th November 23:00 Wed - 26th 18:00 Thu
26th November 23:00 Thu - 27th 18:45 Fri

[CFD Indices]
N225
SPX
NDX
WS30
25th November 23:00 Wed - 26th 18:00 Thu
26th November 23:00 Thu - 27th 18:45 Fri

Dear Customers,

Thank you for trading with BigBoss!

We are going to have maintenance on the weekend for the MT4 servers.

[Maintenance Schedule]

04:00a.m. - 08:00a.m. Saturday, 14th Nov 2020 (GMT+0)

※End time might be extended.

[Designated servers]

LIVE#1, LIVE#2, DEMO

During the maintenance, LIVE#1, LIVE#2, and DEMO accounts will not be available for any logins and account opening.

Sorry for any inconvenience caused.

We have already canceled the leverage restriction, 
and would like to inform you that we have reset your leverage to the previous setting.

This measure ensures our customer's fund and prepares for the uncertain circumstances of the US presidential election.
Sorry for any inconvenience caused.

Many have guessed that the 3 November (local time) US presidential election's chaotic and delayed result will bring fluctuation to the FX market.
There will be possibilities that the spread will swing.

We are going to ensure our customers' funds by limiting the leverage from 3-4 November. 

[Details of leverage limitation]

■Designated account types：All account types
■Designated symbol：Forex Major
■Leverage：100 times
■Period：3 November (market open time)~4 November (market close time)
※Depending on the situation, the limitation period might extend after 5 November.

BigBoss system maintenance will be performed on 31st October 2020 from 0:00 a.m. to 4:00 a.m. (GMT 0).

During maintenance, deposits and withdraws, any service regarding using MT4, including but not limited to MT4 login, and trading(live and demo accouts) will not be available.

Sorry for any inconvenience caused.

Starting from 2nd November 2020 (Mon), the market trading time will change to winter time.
(The following table is listed as GMT 0)

 [Forex]
22:05 (Sun) - 22:00 (Mon) 
22:05 (Mon) - 22:00 (Tue) 
22:05 (Tue) - 22:00 (Wed)
22:05 (Wed) - 22:00 (Thu)
22:05 (Thu) - 22:00 (Fri) 

 [CFD]
23:00 (Sun) - 22:00 (Mon)
23:00 (Mon) - 22:00 (Tue) 
23:00 (Tue) - 22:00 (Wed) 
23:00 (Wed) - 22:00 (Thu)
23:00 (Thu) - 22:00 (Fri)

MT4 time will be different depends on servers, please go to our FAQ page for more details.

For customers who need to change their time setting for EA and other indicators, please arrange accordingly.

Due to the change in the trading conditions of CFD Metal, starting from Monday 26th October, 
the minimum trading unit will be changed as follow:

1. Currency pair:
XAUUSD
XAGUSD

2. Target Account:
Standard, ProSpread and MASS Standard

3. Minimum Trading Unit:
Before: 0.1 Lot
After: 0.01 Lot

Thank you for your understanding, and sorry for any inconvenience caused.

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Indices]
HSI
26th October  *Closed

Due to the change in the trading conditions of NDX (US Tech 100), starting from Monday 12th October, 
the contact size of 1 LOT of NDX will be changed, and the profit and loss change in 1 LOT of NDX will be one-tenth.

Contact size changed as below:

Before: 100 contract
After: 10 contract

Under the new trading condition, the adjustment of the profit and loss will be the same. 
We will increase the ordered LOTs by ten times for those holding NDX positions.

Therefore, NDX transactions are temporarily restricted to closing orders only,
We will resume accepting new orders from next week.

Thank you for your understanding, and sorry for any inconvenience caused.

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Indices]
HSI
1st October  *Closed
2nd October  *Closed

BigBoss system maintenance will be performed on Sep 8th 2020 from 8:00 p.m. to 9:05 p.m. (GMT 0).

During maintenance, MT4 cannot be accessed.　
While home page, Mypage and IB partner page are still accessible.

Sorry for any inconvenience caused.

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Commodity]
XAGUSD
XAUUSD
6th September 22:00 Sun - 7th 17:00 Mon

UK Brent
7th September 00:00 Mon - 7th 16:45 Mon

US Crude
6th September 22:00 Sun - 7th 16:45 Mon

[CFD Indices]
N225
SPX
NDX
WS30
6th September 22:00 Sun - 7th 17:00 Mon

The trading time for some products will change during the subject event. 
(The following time is GMT 0)

[CFD Indices]
UK100
31st Aug  *Closed

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Commodity]
XAGUSD
XAUUSD
2nd July 22:00 Thu - 3rd 17:00 Fri

UK Brent
3rd July 00:00 Fri - 3rd 16:45 Fri

US Crude
2nd July 22:00 Thu - 3rd 16:45 Fri

[CFD Indices]
N225
SPX
NDX
WS30
2nd July 22:00 Thu - 3rd 17:00 Fri

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Indices]
HSI
25th June  *Closed
1st July  *Closed

Due to the turbulence in the oil market,
we have been stopped all new orders towards subject CFD
(UK Brent and US Crude) recently.

The market reopens from today, and it is available to do the trading.

Should you have any inquiries, please feel free to contact us.

Bigboss system maintenance will be performed on May 30 2020 from 0:00 a.m. to 2:00 a.m. (GMT 0).

During maintenance, home page, Mypage, IB partner page and MT4 cannot be accessed.

Sorry for any inconvenience caused.

Bigboss system maintenance will be performed on May 23 2020 from 0:00 a.m. to 3:00 a.m. (GMT 0).

During maintenance, home page, Mypage, IB partner page and MT4 cannot be accessed.

Sorry for any inconvenience caused.

The trading time for some products will change during the subject event. 
(The following times are GMT 0)

[CFD Commodity]
XAGUSD
XAUUSD
24th May 22:00 Sun - 25th 17:00 Mon

UK Brent
25th May 00:00 Mon - 25th 16:45 Mon

US Crude
24th May 22:00 Sun - 25th 16:45 Mon

[CFD Indices]
N225
SPX
NDX
WS30
24th May 22:00 Sun - 25th 17:00 Mon

UK100
25th May *Closed

HSI
25th May 01:15 Mon - 25th 08:45 Mon

Bigboss system maintenance will be performed on May 9 2020 from 0:00 a.m. to 3:00 a.m. (GMT 0).

During maintenance, home page, Mypage, IB partner page and MT4 cannot be accessed.

Sorry for any inconvenience caused.

The trading time for some products will change during the subject event. 
(The following time is GMT 0)

[CFD Indices]

UK100
8th May  *Closed

The trading time for some products will change during the subject event.
(The following times are GMT 0)

[CFD Indices]

HSI
30th April  *Closed
1st May  *Closed

There will a scheduled system maintenance for Bigboss from 0:00 on April 25 to 2:00 on April 25 2020 (GMT 0).

Although the access to the homepages of Bigboss will be temporarily unavailable and the account opening and deposit and withdrawal and tradings on MT4 will be out of service during the maintenance.

Sorry for the inconvenience caused.

The trading time for some products will change during the Easter holiday. (The following times are GMT 0)

MT4 Trading Hours change due to summer time switch.

Click here for more information

The trading time for some products will change during the terms. (The following times are GMT 0)

Announcement of Trading Time Change for HK Lunar New Year Holiday

The trading time for some products will change during the terms. (The following times are GMT 0)

Announcement of Trading Time Change for US Martin Luther King Day on 20th January 2020

The trading time for some products will change during the terms. (The following times are GMT 0)

Announcement of Trading Time Change during Christmas Holiday Period and New Year Holiday Period

The trading time for some products will change during the terms. (The following times are GMT 0)

Christmas Holiday Period

New Year Holiday Period

100％ Deposit Bonus Campaign

Click here for more information

MT4 Trading Hours change due to winter time switch.

Click here for more information

Along with the newest update of the Mac OS, Bigboss MT4 (Mac ver.) is currently not available for 「macOS Catalina」.

MT4 for Mac is released

Click here for more information

Campaign for all new users

Period : 12 August 2019 - 30 September 2019

Click here for more information

Announcement of Trading Time Change From Jul 3rd to Jul 4th

The trading time for some products will change from Jul 3rd to Jul 4th. (The following times are GMT 0)

Bigboss launches deposit cooperation with BXONE

Announcement of Trading Time Change From July 1st

The trading time for some products will change from July 1st.

Announcement of Trading Time Change From June 7th

The trading time for some products will change from June 7th.

There will be scheduled homepage maintenance during the following period.

Period:June 2nd, 2019 15:00～21:00 (GMT)

※Maintenance time might vary depending on working process.

We apologize for any inconvenience that may cause.

Users can still trade on MT4 during the maintenance.

However, BigBoss homepage will not be able to access, and all the services will be affected, including account opening, deposit, and withdrawal.

Announcement of Trading Time Change From May 26th to May 27th

The trading time for some products will change from May 26th to May 27th. (The following times are GMT 0)

Announcement of Trading Time Change during Easter Holiday

The trading time for some products will change during the Easter holiday. (The following times are GMT 0)

※Please click on 'MyPage (Login)' on the top of this page to proceed for loggingin.