You may find out more on the 'Fund My Account' menu after you log on to MyPage.
After logging on, you may click here to proceed to 'Fund My Account' page.

It takes 1 business day for deposit bonus to reflect on your account after paying in.
Reflection will not occur simultaneously with the deposits.

Trade bonus reflection will be on Mondays.

Leverage is any technique involving the use of borrowed funds in the purchase of an asset, with the expectation that the after tax income from the asset and asset price appreciation will exceed the borrowing cost. Leveraging enables gains and losses to be multiplied.
Please be aware that the higher the leverage, the higher the returns would be but would also mean possibly higher lost.

No. Leverage remains the same regardless of the volume of funds.

For standard accounts, you can choose leverage from 25:1 50:1 100:1 200:1 400:1 and 555:1
※The leverage of CFD is fixed as 50.
For pro spread accounts, the leverage is 555:1
※The leverage of CFD is fixed as 50.

A standard lot for forex = 100,000 units of base currency.
The minimum order per transaction is 0.01 lot (1000 units).
For more information, please refer to 'Bigboss Trading account Comparison Chart' here.

Rate x Unit of currency transacted x transaction volume ÷ leverage = Margin

On standard and pro spread account , the margin call marks at 50% of margin level.

On standard account and pro spread account, stop out occurs below 20% of margin level.

For Standard Accounts, it is commission-free for all Forex and CFD trades.
A commission fee is charged for other trades (1 Lot one-way 0.2% (0.4% per turn)).
The commission fee on Pro Spread Accounts is as follows:
・1 Lot one-way $4.5 ($9 per turn)

MT4 operates on GMT time zone. Old server 「BigBossHoldings-LIVE」(Users whose account number starts with 101) uses GMT±0. New server 「BigBossHoldings-LIVE2」(Users whose account number starts with 63 or 64) uses Winter GMT　＋2, Summer GMT ＋3

The server rollover time occurs from Monday to Friday (Sunday to Thursday for areas below GMT+2).
Server rollover time occurs at 10pm, GMT ±0
Swap points for Saturdays and Sundays of the previous week are collectively reflected on MT4 every Wednesday (Tuesday for areas below GMT+2).

※This is for the customers whose account number starts from 67.

When logging in to MT4 for the first time, the server "BIGBOSSHOLDINGSCL-LIVE3" will not be on the list for selection.

Please enter "live11.bigboss-financial.com:444" as the server name.

From your second time login, you can directly select "BIGBOSSHOLDINGSCL-LIVE3" from the server list.

Please refer to the following video.

●Demo Standard Account

BBU-SQ (USD Account)

BBJ-SQ (JPY Account)

●Demo Pro Spread Account

BPU-PRO (USD Account)

BPJ-PRO (JPY Account)

※Please memo and keep your account number and password of your demo account(s) for yourself.

※If it does not work after pressing the button “Next” , please try the following steps.

1. Change the default county code.

2. Revise the county code to the original one.

The problem should be solved normally.

Please follow the instructions as below regarding to the account type.

Besides, we also prepared several videos about how to use MT4.

If you have any problem about it, please click here for your reference.

Please follow the instructions as below regarding to the account type.

Besides, we also prepared several videos about how to use MT4.

If you have any problem about it, please click here for your reference.

Please follow the instructions as below regarding to the account type.

Besides, we also prepared several videos about how to use MT4.

If you have any problem about it, please click here for your reference.

The operation steps are briefly as below.

1. Open your Account History in your MT4 terminal window.
2. Use the account history to export a report.

Please refer to the video below for the details.

In addition, there are also some videos about MT4 tutorials we provide for you.

If you have other problems or questions, please click here to find more for your reference.

MT4 cannot be installed in Mac.

Functions of Web MT4 on Big Boss homepage are limited.

Please also note that Big Boss Holdings Company Limited shall not be responsible for any losses caused by network connection errors.

Web MT4

※For old server「BigBossHoldings-LIVE」account holders only (Account no. starting with 1010)

Currency pair without the .sq sign are back test subjects which cannot be transacted on.
‘.sq’ is a symbol that represents tradable pairs and nothing else.

※For new server「BigBossHoldings-LIVE2」account holders (Account no. starting with 63 or 64) there would not be any .sq mark on trade pairs.

Currently, only International Bank Transfers are available.

Big Boss charges $20 for USD account or 2000 yen for JPY account per withdrawal, regardless the amount.

After deduction of handling fee, usually it takes about 2-5 working days for transferred amount to reflect on your account.
※It would usually take a little longer to process withdrawals above $50000. Thank you for your understanding.

Unfortunately we cannot do that.
We would suggest you to cancel your withdraw application and re-apply again with the correct amount.
You may view your withdrawal history here upon log in.
※However, there might be a possibility that you may not make it in time to cancel after the application is processed.

Proceed to ‘Fund History’ located at the top bar and select ‘Withdrawal history’.
Click ‘Cancel application’ once.
A Cancellation report email will be sent to you from our customer support.

You may view your withdrawal history here upon log in.

※※However, there might be a possibility that you may not make it in time to cancel after the application is processed.

※You will not be able to withdraw partial funds that falls under the following criteria:
・Funds deposited through credit cards within past 2 months.
・Funds that are required to maintain a healthy margin to maintain your current trading position.

A SWIFT code is an international bank code that identifies particular banks worldwide.

e.g.The Hongkong and Shanghai Banking Corporation Limited 　　HSBCHKHHHKH

If in doubt，please check with your bank to confirm the details.

As Premier account holders, your funds are being managed by your fund manager, who usually is at a state of position holding on your behalf.
Therefore you might not be able to withdrawal above a certain amount at a time.
Please contact your Fund Manager should you have needs to withdraw funds above the available limit.

We do not limit withdrawals, but due to the nature of Premier Accounts, there are rules decided between you and your Fund Manager.
We are unable to answer questions regarding withdrawal refusals from your Fund Manager.
Please contact your Fund Manager should you have needs to withdraw funds above the available limit.

You may also not be able to withdraw funds that falls under the following criteria:
・Funds deposited through credit cards within past 2 months

Transfer would take 0-1 working days.
Do take note that when you transfer fund to other currency account, the fund is exchanged based on the market rate.

Proceed to ‘Fund History’ located at the top bar and select ‘Transfer history’.
Click ‘Cancel application’ once. A Cancellation report email will be sent to you from our customer support.

You may click here to proceed to view your fund transfer history.

※ Depending on situation and timing, there might be a possibility that you may not make it in time after the application is processed.

A 'Cancellation Report' email will be sent to you from our customer support should your cancellation is successful.

As Premier account holders, your funds are being managed by your fund manager, who usually is at a state of position holding on your behalf.
Therefore you might not be able to transfer above a certain amount at a time.
Please contact your Fund Manager should you have needs to transfer funds above the available limit.

We do not limit transfers, but due to the nature of Premier Accounts, there are rules decided between you and your Fund Manager.
We are unable to answer questions regarding transfer refusals from your Fund Manager.
Please contact your Fund Manager should you have needs to transfer funds above the available limit.

We would require you to send us a new Proof of address (dated to the past 3 month).
Please send a copy to support@bigboss-financial.com and our customer support staff will verify and update for you.

We would need to verify that you are the actual user, therefore we require you to send an email to our customer support support@bigboss-financial.com from your old email address, with the following information:

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For Premier Account holders, leverages does not exist for you. Please check with your fund manager.
You may change your leverage if you are a standard account user.
Please send an email to our customer support support@bigboss-financial.com with the following information.

We do not close already opened accounts. After withdrawing all funds in the account, the account will automatically enter a frozen mode.