About us

Questions & Inquiries


We will reply you within the next working day.
If you have not received the notification that your Live Trading Account is opened, or there is no reply to your enquiries, the following situations could be the cases.

・The email was sent to your spam folder.
・The email address you input is misspelled.

Please kindly double check the above-mentioned situations.

In addition, there are answers to the frequently asked questions. Please check if it helps.

If you have registered on BigBoss

If your enquiries are regarding to the followings, please input your email address registered on BigBoss.

・To confirm any account information (account number, password, etc.), deposits/withdraws

If the email address is not registered on BigBoss, we are sorry that we cannot offer any above-mentioned information from the viewpoint of personal information protection.