BigBoss - Trade Forex on up to 2222 Leverage and CFD

The trading time for the below products will change during the subject event.
(The following times are GMT 0)


[CFD Commodities]

OILUK_USD
25th May : 00:00 Mon - 17:30 Mon

GOLD_USD
SILVER_USD
25th May : 22:00 Sun - 18:30 Mon

OILWTI_USD
25th May : 22:00 Sun - 18:15 Mon


[CFD Indices]

HSI50_HKD
22th May : 22:00 Thu - 19:00 Fri
25th May : *Closed
26th May : 01:15 Tue - 21:00 Tue

UK100_GBP
22th May : 22:00 Thu - 20:00 Fri
25th May : *Closed
26th May : 00:00 Tue - 21:00 Tue

SP500_USD
DOW30_USD
NASDAQ_USD
N225_JPY
25th May : 22:00 Sun - 17:00 Mon

The trading time for the below products will change during the subject event.
(The following times are GMT 0)


[CFD Indices]

HSI50_HKD
30th Apr：22:00 Wed - 19:00 Thu
1st May：*Closed
4th May：01:15 - 21:00 Mon

DAX40_EUR
30th Apr：22:00 Wed - 20:00 Thu
1st May：*Closed
4th May：00:15 - 21:00 Mon

UK100_GBP
30th Apr：22:00 Thu - 20:00 Fri
4st May：*Closed
5th May：00:00 - 21:00 Tue

Recently, we have confirmed multiple reports of unauthorized access.
In order to safeguard your assets, please read the following information carefully.
Please take immediate action should you encounter any irregularities.

■ Signs of potential unauthorized access
Receiving unexpected emails with the following subject lines may signify that a third party has gained unauthorized access to your MyPage:

【BigBoss】Application of transfer fund
【BigBoss】Application of Withdrawal of Funds

■ Required actions upon receiving a suspicious email
If you happen to receive such emails, please take the following actions immediately:

1. Do not click any URLs, links, or buttons in the email.
2. Log in to MyPage and immediately cancel any fund transfer or withdrawal requests that you did not make.
3. Change your password.
　(*Considering the potential risk of virus infection on your PC, please complete this step using a secure alternative device such as a smartphone.)
4. Contact Customer Support to change your registered email address.


＜How to Change Your Password＞

Password Change of MyPage:
1. Click “Forgot your password? (Reset)” on the login screen.
　https://mypage.bigboss-financial.com/signin

2. On the Reset Password page, enter your registered email address and click the “apply” button.

3. You will receive an email titled “【BigBoss】Reset Password”.
　Please ensure you also check your spam folder.

4. Follow the instructions in the email to reset your password.


＜How to Change Your Registered Email Address＞
To change your registered email address, please contact Customer Support and provide the following information:

・The new email address you wish to register
・An image of your identity verification document
【Identity Proof】 Must include: applicant’s photograph, name and date of birth, and expiry date
E.g.: ■Passport　■Driving License　■Insurance Card　■Identity Card

*If you are contacting us from your new email address, please also provide your original registered email address.


We apologize for the inconvenience and appreciate your understanding and cooperation in protecting your valuable assets and personal information.
If you have any inquiries, please contact our Customer Support Team.