Beginning in mid-October, a group of people have been engaged in activities that violate the Terms of Service and the Guidelines.
We are taking strict measures to deal with such activities, especially from the perspective of money laundering, such as lending account names and providing fake account documents.
BigBoss will not restrict the transactions and withdrawals of customers who have complied with the terms and guidelines.
However, we apologize for any inconvenience caused by delays in withdrawals due to account usage judgments during this period.
We strive to address any fraudulent activity or clusters of activity as soon as possible so that all parties would not be affected.
Currently, we have confirmed that not only BigBoss, but also several other FX brokers are affected by such activities, and we are taking action while sharing information within our industry.
In some circumstances, those who are considered to be a part of this group use social networking services such as Youtube and Twitter, and we will take strict measures through lawyers in those countries for actions that are deemed to be reputational damage in cases where statements have no basis in actual fact.
Business is currently under normal operation, and we will make every effort to continue our operations.
We look forward to your continued support for BigBoss.